Fiordland — New Zealand wilderness
Kaitiakitanga — Guardianship

Travel that gives back
more than it takes.

New Zealand is one of the last great wildernesses on earth. We believe it is our privilege — and our responsibility — to help preserve it for the people who come after us.

Our Approach

Responsible tourism
is not optional for us —
it is foundational.

When we founded Kiwi Grand Tours, we made a commitment that our growth would never come at the expense of the places, communities, and cultures that make New Zealand extraordinary.

We design every experience with three questions in mind: Does this support local people? Does it protect the natural environment? Does it authentically represent the culture of Aotearoa?

We are working towards Qualmark certification — New Zealand's official quality and sustainability standard, owned by Tourism New Zealand and recognised globally by the GSTC (Global Sustainable Tourism Council).

The Tiaki Promise

We have adopted the Tiaki Promise — a commitment made by New Zealand's tourism industry to care for New Zealand, for now and for future generations. Tiaki means "to care for people and place."

As part of the Tiaki Promise, we encourage all our clients to:

🌿 Care for land, sea, and nature  ·  🛤️ Travel safely and thoughtfully  ·  🏡 Respect culture and community  ·  🔥 Reduce waste and leave no trace

Learn more at tiaki.co.nz ↗

How we operate

Our sustainability pillars

Every booking with Kiwi Grand Tours is shaped by these four commitments.

🌿

Environmental Stewardship

We minimise our environmental footprint at every step and actively support conservation efforts across Aotearoa.

  • Preference for electric and hybrid vehicles
  • Plastic-free picnic and catering options
  • Carbon offset contribution on all multi-day programmes
  • Avoid overcrowded sites — access at off-peak times
  • Support Predator Free NZ and DOC conservation projects
🏡

Māori Culture & Community

We approach Māori culture with deep respect — supporting authentic experiences that benefit iwi communities directly.

  • All Māori experiences designed and led by iwi members
  • Fees paid directly to Māori operators and communities
  • Client education on tikanga (customs) before visits
  • No cultural appropriation — authentic over performative
  • Support for Māori-owned accommodation and businesses
🤝

Local Economy First

We deliberately choose local, independent, and family-owned suppliers over large multinational chains wherever possible.

  • 90%+ of suppliers are New Zealand-owned businesses
  • Priority given to regional operators in each destination
  • Local guides from the communities we visit
  • Seasonal menus using NZ-grown and caught produce
  • Support for Qualmark-accredited suppliers
♻️

Waste & Carbon

We are working to reduce and offset the carbon impact of all our programmes and eliminate single-use plastic from all client touchpoints.

  • Reusable water bottles provided on all private tours
  • Digital documents — no unnecessary printing
  • Accommodation partners selected partly on waste practices
  • Working towards verified carbon-neutral programmes by 2026
  • Partnership with Trees That Count for NZ reforestation

What we commit to on every booking

We brief every client on the Tiaki Promise and local conservation guidelines before travel.

We do not take groups to fragile sites during sensitive ecological periods (e.g. nesting season).

We select accommodation partners who actively manage energy use and waste reduction.

We pay every supplier promptly and fairly -- we do not squeeze local operators on price.

We employ and support local guides and never use non-NZ-resident guides for NZ programmes.

We report our sustainability progress annually and are transparent about areas still improving.

We provide a minimum 1% of revenue to NZ conservation organisations each year.

We actively discourage "bucket-list tourism" that damages natural or cultural sites.

Accreditation

Working towards Qualmark certification

Qualmark is New Zealand's official tourism quality assurance mark, owned by Tourism New Zealand and aligned with the Global Sustainable Tourism Council (GSTC). We are actively progressing our Qualmark application -- this certification is the benchmark of quality and sustainability that every serious NZ tourism operator should hold.

Qualmark-certified businesses receive priority listing on newzealand.com -- the world's most-visited NZ tourism website -- and are recognised by Air New Zealand, Tourism Export Council NZ, and international travel trade bodies.

Learn more about Qualmark at qualmark.co.nz ↗

Travel with us.
Travel with purpose.

Every journey with Kiwi Grand Tours is designed to leave New Zealand better than we found it -- for the next traveller, the next generation, and the people who call Aotearoa home.

Plan a Responsible Journey
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